Data privacy statement – Best Western Plus Hotel Fellbach-Stuttgart

Scope

This privacy policy applies to all pages of www.hotel-kaiserslautern.de. It does not extend to any linked websites or internet presences of other providers.

Responsible Party

The party responsible for processing personal data within the scope of this privacy policy is:

B.W. Hotel Fellbach GmbH
Best Western Plus Hotel Fellbach-Stuttgart
Tainer Straße 9
70734 Fellbach
Phone: +49 (0)711 5859-0
hotel@bestwestern-fellbach.de

Questions regarding data protection

If you have any questions about data protection with regard to our company or our website, you can contact our data protection officer:

SPIRIT LEGAL Rechtsanwaltsgesellschaft mbH
Attorney and Data Protection Officer
Peter Hense
Mailing address:
Data Protection Officer
c/o B.W. Hotel Fellbach GmbH, Tainer Straße 9, 70734 Fellbach
Contact us via the encrypted online form:
Contact our data protection officer

Security

We have taken comprehensive technical and organizational precautions to protect your personal data from unauthorized access, misuse, loss, and other external disruptions. To this end, we regularly review our security measures and adapt them to the state of the art.

Your rights

You have the following rights with regard to your personal data, which you can assert against us:

• Right to information: You can request information about your personal data that we process in accordance with Art. 15 GDPR.
• Right to rectification: If the information concerning you is no longer correct, you can request rectification in accordance with Art. 16 GDPR. If your data is incomplete, you can request its completion.
• Right to erasure: You can request the erasure of your personal data in accordance with Art. 17 GDPR.
• Right to restriction of processing: You have the right to request a restriction of the processing of your personal data in accordance with Art. 18 GDPR.
• Right to object to processing: You have the right to object at any time to the processing of your personal data based on Art. 6 (1) (e) or (f) GDPR, for reasons related to your particular situation, in accordance with Art. 21 (1) GDPR. In this case, we will not further process your data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms. Further processing will also take place if the processing serves to assert, exercise, or defend against legal claims (Art. 21 (1) GDPR). Furthermore, according to Art. 21 (2) GDPR, you have the right to object at any time to the processing of your personal data for direct marketing purposes; this also applies to any profiling insofar as it is related to such direct marketing. We draw your attention to the right of objection in this privacy policy in connection with the respective processing.
• Right to withdraw your consent: If you have given your consent for processing, you have the right to withdraw your consent pursuant to Art. 7 (3) GDPR.
• Right to data portability: You have the right to receive the personal data concerning you that you have provided to us in a structured, common, and machine-readable format ("data portability") and the right to transmit this data to another controller if the requirements of Art. 20 (1) (a) and (b) GDPR are met (Art. 20 GDPR).

You can assert your rights by notifying us using the contact details provided in the "Controller" section or by contacting the data protection officer appointed by us. If you believe that the processing of your personal data violates data protection law, you also have the right to lodge a complaint with a data protection supervisory authority of your choice pursuant to Art. 77 GDPR. This also includes the data protection supervisory authority responsible for the controller:

The Baden-Württemberg Commissioner for Data Protection and Freedom of Information, Name: Dr. Jan Wacke, Email: poststelle@lfdi.bwl.de, Telephone: +49 7116155410, Postal address: PO Box 10 29 32, 70025 Stuttgart, Visitor address: Lautenschlagerstraße 20, 70173 Stuttgart, Website: https://www.baden-wuerttemberg.datenschutz.de/

Use of Our Website

You can generally use our website for purely informational purposes without disclosing your identity. When you access individual pages of the website in this way, only access data is transmitted to our web space provider so that the website can be displayed to you. The following data is processed in this process:

• Browser version,
• operating system used,
• language and version of the browser software,
• date and time of access,
• IP address,
• content of the request (specific website),
• access status/HTTP status code, and
• time zone difference from GMT.

The temporary processing of this data is necessary to technically enable the website visit and delivery of the website to your device. The access data is not used to identify individual users and is not merged with other data sources. Further storage in log files is carried out to ensure the functionality of the website and the security of the information technology systems. The legal basis for this processing is Art. 6 (1) (f) GDPR. Our legitimate interests lie in ensuring the functionality of the website as well as the integrity and security of the website. Storing access data in log files, in particular the IP address, for a longer period of time enables us to detect and prevent misuse. This includes, for example, defending against requests that overload the service or any bot use. The access data is deleted as soon as it is no longer required to achieve the purpose for which it was processed. If the data is collected to provide the website, this is the case when you stop visiting the website. The log data is generally stored directly and exclusively for administrators and is permanently deleted after 6 months at the latest.

You can object to the processing. Your right to object exists for reasons arising from your particular situation. You can send us your objection using the contact details provided in the "Responsible Party" section.

End Device Information

In addition to the access data mentioned above, technologies are used when using the website that store information on your end device (e.g., desktop PC, laptop, tablet, and smartphone) or access information already stored on your end device. These technologies can include, for example, so-called cookies, pixels, local storage, session storage, indexed DB, or browser fingerprinting technologies. These technologies can be used to recognize you across devices and websites.

According to Section 25 (1) of the Telemedia Act (TDDDG), we generally require your consent to use these technologies. According to Section 25 (2) of the TDDDG, consent is only not required if the technologies either enable the transmission of a message over a public telecommunications network or if they are absolutely necessary to provide a telemedia service you have expressly requested.

Technically Necessary Device Information

Some elements of our website serve the sole purpose of transmitting a message (Section 25 (2) No. 1 of the TDDDG) or are absolutely necessary to provide you with our website or individual functionalities of our website (Section 25 (2) No. 2 of the TDDDG). The elements will be deleted once their storage is no longer required.

You can prevent processing by selecting the appropriate settings in your browser software. For elements whose storage duration is not limited to the session, you can delete them in your browser software settings after your session has ended.

Technically unnecessary device information

We also use elements on the website that are not technically necessary. In accordance with legal requirements, we only use these technologies with your consent. Information on the individual technologies and functions can be found under "More Information" within the consent management platform ("cookie banner") and organized by the individual functions in the information below.

Consent management platform

We use a consent management platform on our website to request consent for the processing of your device information and personal data using cookies or other tracking technologies. This gives you the option of consenting to or rejecting the processing of your device information and personal data using cookies or other tracking technologies for the purposes listed. Such processing purposes may include the integration of external elements, the integration of streaming content, statistical analysis, reach measurement, personalized product recommendations, or personalized advertising.

You can give or refuse your consent for all processing purposes and third parties, or give or refuse your consent for individual purposes or individual third parties. Settings can also be changed by you retrospectively. The purpose of integrating the consent management platform is to allow users of our website to decide whether cookies and similar functionalities are set and to offer the option of changing previously configured settings as part of their continued use of our website.

When using the consent management platform, we process personal data and information about the devices used. Information about the settings you have configured is also stored on your device.

The legal basis for the processing is Art. 6 (1) (c) GDPR in conjunction with Art. 7 (1) GDPR, insofar as the processing serves to fulfill the legally standardized obligation to provide evidence for the granting of consent. Furthermore, Art. 6 (1) (f) GDPR is the relevant legal basis. Our legitimate interests in the processing lie in storing user settings and preferences regarding the use of cookies and evaluating consent rates. The user settings you make will be stored until they are no longer required for the purposes for which they were collected, unless you yourself delete the information about your user settings from the designated device capacities beforehand.

You can object to processing if the processing is based on Art. 6 (1) (f) GDPR. Your right to object exists for reasons arising from your particular situation. You can send us your objection using the contact details provided in the "Responsible Party" section.

Services for statistical, analytical, and marketing purposes

We use third-party services for statistical, analytical, and marketing purposes. This enables us to provide you with a user-friendly, optimized experience on our website. Third-party providers use cookies, pixels, browser fingerprinting, or other tracking technologies to control their services. We will inform you below about the external services currently used on our website, as well as about the respective processing in individual cases and your existing withdrawal options.

Matomo Web Analysis Software

We use the Matomo web analysis software, an open-source software for statistical analysis of visitor access to make our website better and more user-friendly. The provider is "Innocraft" (Innocraft Ltd., 7 Waterloo Quay, PO Box 625, 6140 Wellington, New Zealand, privacy@innocraft.com). Matomo is an open-source software that enables statistical analysis on our website, in particular regarding visitor access, page views, downloads, previously visited websites, and measuring the success of search engine entries. The analyzed information and statistics are processed exclusively on our own web servers or databases. Using technologies such as fingerprinting, the Matomo tool collects, analyzes, and categorizes incoming information generated by the user's device regarding the use of our website and interactions with our website, as well as access data, in particular IP address, browser information, length of stay, the previously visited website, and the date and time of the server request, for the purpose of statistical analysis and measuring the reach of advertisements in search engines. With regard to the storage of and access to information on your device, your consent is the legal basis pursuant to Section 25 (1) of the Telemedia Act (TDDDG); for further processing, your consent is also the legal basis pursuant to Article 6 (1) (a) of the GDPR. We use Matomo with an extension whereby IP addresses are processed in abbreviated form to make it more difficult to identify individuals. The storage period is a maximum of 13 months. Further information on data protection and the functionality of "Matomo" can be found at https://matomo.org/privacy/ and https://matomo.org/faq/new-to-piwik/#faq_14.

You can revoke your consent to processing at any time by rejecting tracking using the "Reject all" button within the consent management tool for the respective third-party provider. The legality of the processing remains unaffected until you exercise your consent revocation.

Contacting our company

If you contact our company, e.g. by email, the personal data you provide will be processed by us in order to answer your inquiry. In order to process inquiries, it is essential that you provide a first and last name or pseudonym as well as a valid email address or other contact option (e.g., telephone number) at which your inquiry should be answered.

When you send a message to us, your IP address and the date and time of registration will also be processed. The legal basis for this processing is Art. 6 (1) (f) GDPR or Art. 6 (1) (b) GDPR if the contact is aimed at concluding a contract. If the inquiry is aimed at concluding a contract, the provision of your data is necessary and mandatory. If you do not provide the data, it will not be possible to conclude or execute a contract and process the inquiry. We will delete the data processed in this way once processing is no longer necessary – usually two years after the end of communication – or, if necessary, restrict processing to compliance with existing statutory retention periods.

You can object to the processing if it is based on Art. 6 (1) (f) GDPR. Your right of objection exists for reasons arising from your particular situation. You can send us your objection using the contact details provided in the "Responsible Party" section.

Establishment, exercise, or defense of legal claims

We also process personal data for the establishment, exercise, or defense of legal claims. The legal basis for this processing is Art. 6 (1) (c) GDPR and Art. 6 (1) (f) GDPR. In these cases, our legitimate interest is in asserting or defending claims.

You can object to the processing. Your right to object exists for reasons arising from your particular situation. You can send us your objection using the contact details provided in the "Controller" section.

Fulfillment of other legal obligations

We may also process the aforementioned personal data to fulfill other legal obligations, in particular if we have an enforceable administrative or court order or are legally obliged to do so. The legal basis in these cases is Art. 6 (1) (c) GDPR.

Hosting

We use external hosting services from Armin Jager, JAGER IT-Solutions (Hauptstraße 19, 37127 Niemetal, Germany), which serve to provide the following services: infrastructure and platform services, computing capacity, storage resources and database services, security and technical maintenance services. For these purposes, all data – including the access data mentioned under "Use of our website" – that is necessary for the operation and use of our website is processed. The legal basis for this processing is Art. 6 (1) (f) GDPR. By using external hosting services, we aim to provide our website efficiently and securely.

You can object to the processing. Your right to object exists for reasons arising from your particular situation. You can send us your objection using the contact details provided in the "Controller" section. We will provide you with the balancing of interests free of charge upon request.

Copyright by Spirit Legal

Contact

Tel. +49 (0)711 5859-0
Fax +49 (0)711 5859-304

eMail: hotel@bestwestern-fellbach.de
www.bestwestern-fellbach.de
to the contact form

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