Deutsch
Accessibility Statement
1. Introduction
is committed to making its website and mobile applications accessible in accordance with legal requirements. This is based on the legal requirements of the German Accessibility Enhancement Act (BFSG), in particular § 3 BFSG, and the Accessibility Ordinance (BFV). The accessibility requirements also arise from Section 14 BFSG in conjunction with Section 3 (1) BFSG and the BFV. These regulations transpose Directive (EU) 2019/882 on the accessibility requirements for products and services into national law.
The specific technical measures are based on the Web Content Accessibility Guidelines (WCAG) version 2.2 with conformity levels A and AA.
This accessibility statement applies to the website www.bestwestern-fellbach.de
2. State of accessibility
This website is partially accessible, as not all requirements are fully met.
3. Non-accessible content
a) Technical barriers:
- Untitled iFrames: Embedded content such as maps or external videos do not have meaningful titles for screen readers.
- Third-party iFrames: This content comes from external sources and does not always comply with accessibility standards – we have no control over this.
b) Content barriers:
- Non-accessible PDF and Office documents: These documents often lack semantic structure, contain non-accessible tables, or have insufficient alternative text.
- Unmarked language mixing: Some German terms or sections are not correctly marked in the code.
c) Unreasonable burden:
In accordance with Article 5 of Directive (EU) 2016/2102, an exception may be claimed for certain content on the grounds of disproportionate burden. Despite extensive efforts, we are currently unable to provide the following content in a fully accessible format:
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Many of the PDF and Word documents published before June 28, 2025 do not meet accessibility requirements. They often lack a clear structure, meaningful alternative text for images, or contain complex tables that would require considerable personnel and technical effort to make accessible.
We strive to make new documents accessible as a matter of principle. If you need a specific document in an accessible version, please contact us—we will provide it to you if possible.
4. Further information on the accessibility of the service
1. General description of the service
The Best Western Plus Hotel Fellbach-Stuttgart is a 4-star hotel with around 149 rooms and several conference rooms. It offers guests a combination of comfortable accommodation, dining options, a fitness and wellness area, and services such as parking facilities including an underground garage, electric charging stations, and good public transport connections.
2. Descriptions and explanations of the service
Visitors can check availability and make reservations via the booking system; alternatively, enquiries can be made by telephone or email. Information on arrival and departure, parking facilities and electric charging stations is available on the website. Breakfast is served in the hotel's restaurant; dining and bar offerings round out the gastronomic offerings. Conference rooms are available with basic equipment and can be requested. The wellness and fitness area invites guests to relax; the surrounding area and leisure activities are presented on the website.
5. Creation and review of this declaration
This declaration was created on September 13, 2025
Methodology of the test:
Self-assessment (internal tests with different browsers and keyboard navigation) and as partially automated tests with WAVE.
6. Feedback and contact details
If you encounter any barriers when using our website or require information about non-accessible content, please contact us:
Best Western Plus Hotel Fellbach-Stuttgart
Tainer Straße 9
D-70734 Fellbach
Email: hotel@bestwestern-fellbach.de
Telephone: +49 (0)711 5859-0
If you require content or documents in an accessible version, we will provide these to you on request within a reasonable period of time.
7. Conciliation procedure
Complaints and market surveillance
If you believe that this website or mobile application is not accessible, you can contact the contact point mentioned in this statement. If no satisfactory solution can be found within a reasonable period of time, you can contact the competent market surveillance authority:
State Administration Office of Saxony-Anhalt
Consumer Protection / Market Surveillance Department
Ernst-Kamieth-Straße 2
06112 Halle (Saale)
Contact
Tel. +49 (0)711 5859-0
Fax +49 (0)711 5859-304
eMail: hotel@bestwestern-fellbach.de
www.bestwestern-fellbach.de
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